Noticeboard

 

Regent Medical Centre and Broadway Medical Centre merged into one contract on the 1st April 2022.

What does this mean?

As of the 1st April 2022 the GP contract will merge however there will be a transitional period over the next 5 months in terms of update to systems and processes. 

April – July

The practices will continue to provide services separately with no change to surgery telephone numbers or the way that services are provided. 

During this period patients will only be able to access the surgery they are registered with.

August

We are awaiting a final date for the update to our clinical system.  The update will enable process changes e.g. booking an appointment at either site.  When details and a date of any changes have been established we will communicate out to patients with the information and what it will mean.

Did you know, you can get Medical Advice 24/7 by visiting the NHS 111 website.  This can be quicker than ringing 111, please visit http://111.nhs.uk/

It is Practice Policy to continue wearing a face covering when attending the Surgery for the safety of our patients and staff unless you are exempt. Thank you

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

Home Visits

Doctor's bag

Requests for home visits for patients who are not well enough to come to the surgery must be made before 11:00. The details of your request will be passed on to the doctor who may telephone you to discuss your problem. Any requests for home visits after 11:00 will be classed as an emergency and will be dealt with by the doctor on call.

Please do not request a home visit simply because you do not have transport to the surgery

Home visits are expensive and time-consuming and should only be for patients who are genuinely house-bound or too ill to come to the surgery. If you have transport problems, please call reception for advice.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website