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Noticeboard

Please note that from Monday 15th June all patients who have been asked to come to the surgery by the doctor, nurse or receptionist or if collecting a sick note, letter etc will be required to wear a face covering when entering the premises to comply with latest NHS Guidelines.

Corona Virus: Patients concerned that they may have Corona Virus or may have come into contact with someone who has, are advised to visit www.111.nhs.uk or Tel: 111.  Please DO NOT come to the Surgery or visit A&E or a Walk in Centre, STAY AT HOME and contact 111.

We are temporarily changing our access model to a telephone first clinical contact model - whereby clinicians perform a clinical triage for all appointments to gather more information about the patient problem and of course if a face to face contact is needed one is provided later that day.  Please watch this helpful video outlining how to get healthcare during the Coronavirus outbreak https://youtu.be/nRN5qICY6Xs

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

Home Visits

Doctor's bag

Requests for home visits for patients who are not well enough to come to the surgery must be made before 11:00. The details of your request will be passed on to the doctor who may telephone you to discuss your problem. Any requests for home visits after 11:00 will be classed as an emergency and will be dealt with by the doctor on call.

Please do not request a home visit simply because you do not have transport to the surgery

Home visits are expensive and time-consuming and should only be for patients who are genuinely house-bound or too ill to come to the surgery. If you have transport problems, please call reception for advice.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website