Noticeboard

Corona Virus: Patients concerned that they may have Corona Virus or may have come into contact with someone who has, are advised to visit www.gov.uk or Tel: 119.  Please DO NOT come to the Surgery or visit A&E or a Walk in Centre, STAY AT HOME and contact 119.

We are temporarily changing our access model to a telephone first clinical contact model - whereby clinicians perform a clinical triage for all appointments to gather more information about the patient problem and of course if a face to face contact is needed one is provided later that day.  Please watch this helpful video outlining how to get healthcare during the Coronavirus outbreak https://youtu.be/nRN5qICY6Xs

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

When We Are Closed

If you need medical help fast but it's not an emergency call 111, if it's a life-threatening emergency call 999.

Out-of-hours services are provided during the following periods when the surgery is closed: Monday - Friday 18:30 – 08:00. Saturday/Sunday and Bank Holidays - Closed

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don't know who to call for medical help

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Do I really need to contact a doctor?

Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again. The provision of an out-of-hours service costs local health authorities a lot of money and its resources are stretched by inappropriate use, meaning that patients who really need attention have to wait longer.

For more information about NHS 111 click here

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website