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Noticeboard

Please note that from Monday 15th June all patients who have been asked to come to the surgery by the doctor, nurse or receptionist or if collecting a sick note, letter etc will be required to wear a face covering when entering the premises to comply with latest NHS Guidelines.

Corona Virus: Patients concerned that they may have Corona Virus or may have come into contact with someone who has, are advised to visit www.111.nhs.uk or Tel: 111.  Please DO NOT come to the Surgery or visit A&E or a Walk in Centre, STAY AT HOME and contact 111.

We are temporarily changing our access model to a telephone first clinical contact model - whereby clinicians perform a clinical triage for all appointments to gather more information about the patient problem and of course if a face to face contact is needed one is provided later that day.  Please watch this helpful video outlining how to get healthcare during the Coronavirus outbreak https://youtu.be/nRN5qICY6Xs

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

Patient Participation Group

patient survey

Regent Medical Centre (previously Elmfield Health Group) has had a Patient Participation Group since 2008, initially meeting approximately twice a year but this has increased over time and recently we have agreed to meet quarterly. The meetings are attended by one of the GPs, the Practice Managers as well as the group members.

Registered patients were encouraged to join by posters/fliers in the waiting room, information on the website and in the practice information booklets. The existing members also published their own e-mail addresses in the waiting room so patients could contact them directly. Further members were recruited via e-mail and by GPs inviting them to join when they came to the surgery.

We currently have 9 members, some of whom prefer to be a “virtual member” keeping informed and expressing opinions and ideas via e-mail rather than attending meetings.

We are continually trying to recruit new members to add to our group, especially those with a disability and from a younger age group to add to the diversity of the group.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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