Noticeboard

 

Regent Medical Centre and Broadway Medical Centre merged into one contract on the 1st April 2022.

What does this mean?

As of the 1st April 2022 the GP contract will merge however there will be a transitional period over the next 5 months in terms of update to systems and processes. 

April – July

The practices will continue to provide services separately with no change to surgery telephone numbers or the way that services are provided. 

During this period patients will only be able to access the surgery they are registered with.

August

We are awaiting a final date for the update to our clinical system.  The update will enable process changes e.g. booking an appointment at either site.  When details and a date of any changes have been established we will communicate out to patients with the information and what it will mean.

Did you know, you can get Medical Advice 24/7 by visiting the NHS 111 website.  This can be quicker than ringing 111, please visit http://111.nhs.uk/

It is Practice Policy to continue wearing a face covering when attending the Surgery for the safety of our patients and staff unless you are exempt. Thank you

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

Patient Group
Reports & Surveys

Patient Participation Group

patient survey

Regent Medical Centre (previously Elmfield Health Group) has had a Patient Participation Group since 2008, initially meeting approximately twice a year but this has increased over time and recently we have agreed to meet quarterly. The meetings are attended by one of the GPs, the Practice Managers as well as the group members.

Registered patients were encouraged to join by posters/fliers in the waiting room, information on the website and in the practice information booklets. The existing members also published their own e-mail addresses in the waiting room so patients could contact them directly. Further members were recruited via e-mail and by GPs inviting them to join when they came to the surgery.

We currently have 9 members, some of whom prefer to be a “virtual member” keeping informed and expressing opinions and ideas via e-mail rather than attending meetings.

We are continually trying to recruit new members to add to our group, especially those with a disability and from a younger age group to add to the diversity of the group.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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