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Noticeboard

Please note that from Monday 15th June all patients who have been asked to come to the surgery by the doctor, nurse or receptionist or if collecting a sick note, letter etc will be required to wear a face covering when entering the premises to comply with latest NHS Guidelines.

Corona Virus: Patients concerned that they may have Corona Virus or may have come into contact with someone who has, are advised to visit www.111.nhs.uk or Tel: 111.  Please DO NOT come to the Surgery or visit A&E or a Walk in Centre, STAY AT HOME and contact 111.

We are temporarily changing our access model to a telephone first clinical contact model - whereby clinicians perform a clinical triage for all appointments to gather more information about the patient problem and of course if a face to face contact is needed one is provided later that day.  Please watch this helpful video outlining how to get healthcare during the Coronavirus outbreak https://youtu.be/nRN5qICY6Xs

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

Practice Management

Mrs Sue Kirkby (f)

Sue has been with the practice since 2000 initially as Assistant Practice Manager before becoming Practice Manger. Previous to that she worked at both the Freeman Hospital and RVI before becoming Practice Manager at another surgery in Newcastle.

Administration

Laura Lambert

Office Supervisor

Reception

Angela Dragone
Emma Johnson
Vanessa Manning
Pam Nair

Receptionists/Administrators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Alison Stobbs
Lorna Lea

Our two secretaries job share and are responsible for processing all referral letters and forms, using Choose & Book whenever possible. They also arrange medical examinations, insurance reports and requests for information from outside agencies.

 
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