Noticeboard

 

Regent Medical Centre and Broadway Medical Centre merged into one contract on the 1st April 2022.

What does this mean?

As of the 1st April 2022 the GP contract will merge however there will be a transitional period over the next 5 months in terms of update to systems and processes. 

April – July

The practices will continue to provide services separately with no change to surgery telephone numbers or the way that services are provided. 

During this period patients will only be able to access the surgery they are registered with.

August

We are awaiting a final date for the update to our clinical system.  The update will enable process changes e.g. booking an appointment at either site.  When details and a date of any changes have been established we will communicate out to patients with the information and what it will mean.

Did you know, you can get Medical Advice 24/7 by visiting the NHS 111 website.  This can be quicker than ringing 111, please visit http://111.nhs.uk/

It is Practice Policy to continue wearing a face covering when attending the Surgery for the safety of our patients and staff unless you are exempt. Thank you

Regent Medical Centre offers same day appointments for acutely unwell children - just contact the Surgery on Tel: 0191 223 6555 to speak to a member of our team.  

Would you like your repeat prescriptions to be sent to your chosen pharmacy electronically?  This can be set up very easily just ask at the reception desk. 

Do we have your current mobile telephone number? If not please see the Receptionist who can add it to your records, then in the future we can text you an appointment reminder.

The Practice is required by the Government to inform all patients of their own Named Accountable GP.  The Named Accountable GP for all patients at Regent Medical Centre is Dr V Kaura. However you are still free to see any GP of your choice.

Practice Management

Mrs Sue Kirkby (f)

Sue has been with the practice since 2000 initially as Assistant Practice Manager before becoming Practice Manger. Previous to that she worked at both the Freeman Hospital and RVI before becoming Practice Manager at another surgery in Newcastle.

Administration

Laura Lambert

Office Supervisor

Reception

Angela Dragone
Emma Johnson
Vanessa Manning
Pam Nair

Receptionists/Administrators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Our two secretaries job share and are responsible for processing all referral letters and forms, using Choose & Book whenever possible. They also arrange medical examinations, insurance reports and requests for information from outside agencies.

 
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